ECi Announces Patent Pending Integration of User and Device Data
Industry-changing relationship will help dealers create more efficiency and savings for their customers
Fort Worth, TX—Wednesday, March 11, 2015 ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the integration of user data information from Print Control Software’s ROI Print Manager product with its FMAudit® Central™ version 4.0 platform. This integrated solution gives dealers the ability to offer additional value to their customers’ managed print/document services (MPS/MDS) programs. ROI Print Manager allows the capturing of the “who, what, when and where” of end-user printing. By overlapping with the meter, service and supply information available in FMAudit and viewing everything in FMAudit Central, dealers will be able to deliver a higher level of customer service, streamline processes and increase their revenue.
Historically, dealers have struggled with the manual process of trying to match the two disparate data sets—metering information and user-level print data. This integration leverages a patent-pending process to combine the data sets, with typical matching results of higher than 90%. By combining user-level print management with printer device data collection software, the result is a robust solution that will assist dealers in the creation of an action plan to address and improve user workflow efficiency. Dealers will have the ability to migrate print volumes to printers identified as having a lower cost per page, resulting in increased profitability for dealers and savings for customers.
“This integration could not have come at a better time for managed print services providers,” said Shane Hannan, President of Print Control Software, Inc. “Dealers are looking for a simple solution for managing data, users and customers while increasing their revenue. As more government regulations come into force around data tracking and security, this will also provide a great opportunity for dealers to increase revenue by offering software solutions and services that will meet these requirements.”
“FMAudit is very proud of our newest integration,” said Kevin Tetu, ECi FMAudit President. “We are making it easier for dealers to provide their customers a comprehensive print assessment and sell the value of a full user and device solution. As our industry continues to evolve, we are setting the pace by providing innovative software tools to give our dealers the chance to be the first to sell a full end-user and device solution.”